Idaho Falls, ID | Currently 41℉ 800.793.0282

History

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Our Story

Channel Blend is conveniently nestled in historic downtown Idaho Falls, only about an hour away from world-class ski slopes, fishing holes, hiking and biking trails! It's easy to love the outdoors living here in Idaho; outside of the office, we take full advantage of what the great American outdoors has to offer! In order to play and have fun, however, we take our day-to-day work lives very seriously. As the old saying goes, “we work hard to play hard!”

An experienced entrepreneur, Jeff Neiswanger established Channel Blend in 2003. From the very first idea, Channel Blend started creating technologies that will have forever changed the broadband industry. Channel Blend boasts a plethora of telecommunications offerings; we serve the voice, email, SMS, and automated dialing industries. Imagine seeing an advertisement on the internet, inputting your information and then being contacted within seconds. That is what Channel Blend is capable of and is the exact service we offer our clients on a daily basis. With Fortune 500 clients, we have the experience and skills necessary to take sales in business to the next level.

What Makes Us Different?

Warm Transfers

Let us qualify your leads! Channel Blend will make the call, qualify the prospect and then warm transfer them directly to your sales staff. This will eliminate wasted time leaving voicemails, scheduling callbacks and getting busy signals. Warm transfers can be a great value added, creating a steady flow of accurately qualified prospects being transferred directly to your business.

Customer Retention

Let's design a plan together! We can custom design, and strategically incorporate our proprietary platform into any business. We can create custom touch points to contact your consumers to keep them interested or evaluate their experience. If a problem does exist with one of your customers, we can evaluate the situation and escalate it to the appropriate party within your organization.

Lead Management

We can monitor your most valuable leads. We created our real-time monitoring platform because we understand that sales leads are expensive. Our user-friendly client portal will update the progress of lead suppliers on a real-time basis. This can save on lead costs and ultimately stop the poor performing lead suppliers, as they will be monitored on a real-time basis.

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