Idaho Falls, ID | Currently 0℉ 800.793.0282

History

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Our Story

Channel Blend is conveniently nestled in historic downtown Idaho Falls, only about an hour away from world-class ski slopes, fishing holes, hiking and biking trails! It’s easy to love the outdoors living here in Idaho; outside of the office, we take full advantage of what the great American outdoors has to offer! In order to play and have fun, however, we take our day-to-day work lives very seriously. As the old saying goes, “we work hard to play hard!

 

Our core competency is responding to consumers and businesses who ask to be called from digital advertising.   It all started as a test in 2004 when our first client gave us a shot at responding to web form leads.   Back then, interested people’s information was emailed and our platform was fairly primitive in nature.  However, we were the only ones doing the application and the test went very well.   The rest is history with a constantly evolving platform that today offers a myriad of functionally and options for our clients.   No two clients are the same and Channel Blend works extensively with clients to “crack the code” to optimize their digital advertising initiatives.   We continue to evolve and offer more sophisticated technology and processes that continues to put us in the forefront of our industry. 

What Makes Us Different?

Warm Transfers

Let us warm up your leads!  When a consumer makes an inquiry about the product you are offering, Channel Blend will respond immediately to qualify, warm up, and transfer them directly to your sales staff! We deal with the voicemails, initial call backs, busy signals, and non-qualified leads.  Let us handle the leg work so you can increase your efficiencies!

Customer Retention

We can prioritize your different leads and sources!  We can customize our dialing systems to start with your most valuable leads first and then work down to the least valuable leads.  We can offer custom reporting in formats that work with your systems to give you visibility on performance and economics to help you get the most for your dollar!

Lead Management

Let us retain your customers!  When your customers sign up for a service or a type of product, we can follow up with them to make sure they are satisfied and have a quality experience!  From basic touchpoints to advanced call scheduling based upon churn statistics, we can contact your customers at the right time to make sure they are guided down the path of happiness!

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